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    Careers

    Are you interested in learning more about our Team? Contact Us Today!

    (o) 480-930-4397 | info@openshawrealestategroup.com


    Who are we? 

    Openshaw Real Estate Group and The Jesse Herfel Real Estate Group with Keller Williams Integrity First is one of the TOP PRODUCING real estate teams in Arizona. Our rapidly growing team strives for excellence in providing the best customer service experience for each home buyer and seller that we work with. At Openshaw Real Estate Group, we put our clients first! Our FAST PACED real estate team is seeking a Client Account Manager who wants to learn, grow, execute, and achieve outstanding results! Client experience is our number one priority.


    Transaction and Client Account Manager

    Where you will work: Gilbert, AZ  (Remote Position Possibility)

    Who are we looking for?

    The perfect candidate for this role is most importantly a team player, willing to contribute and help the group with all needed areas of the business. We pride ourselves on providing the best customer service in the industry to both our real estate clients and real estate agents. You should be comfortable and excited to communicate with our clients and agents on a regular basis by phone, text, email, and direct message to keep them updated on their transaction and foster positive relationships. The ability to research and pursue needed information and answers received will be key to your success. We have a detailed process with critical due dates, updates, and checklists, and you need to be able to strategically track and complete them to be sure that you are current on what needs to be done. The perfect candidate will be a critical thinker and strive to understand the why behind the process as opposed to simply checking it off. To thrive and grow on this team, you must be adaptable and understanding of evolving systems and processes.

    Real Estate is a high demand business and you will need to be available on occasion to work evenings and weekends to provide support to our clients and agents on an as needed basis. This is a full time position, and the flexibility you give, is the flexibility that you will get in return. 

    Essential Duties and Responsibilities 

      •  Oversee all administrative task aspects of buyer and seller transactions from executed purchase contract or listing agreement to closing
        • Provide exceptional customer service throughout the entire closing process.
        • Be first point of contact/resource for questions that arise throughout the closing process
        • Act as liaison between clients, agents, title/escrow companies, and mortgage lenders throughout transactions with frequent communication.
        • Communicate regularly with the client to educate them on the transaction process, send reminders, check-in on needs or questions, and provide updates and “next step” expectations
        • Coordinate processes with title/escrow, mortgage broker, and agents
        • Communicate with agents several times throughout a transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
        • Communicate to title company throughout the transaction with any and all updates
        • Communicate to the lender throughout the transaction with any and all updates. Ensure the lender has complied with timing requirements
        • Coordinate inspections, assist in gathering bids/repair estimates, and completion of repairs
        • Understand the contracts in order to summarize important terms, conditions, and contingency dates
        • Manage all contingency deadlines in the contract and follow up with individuals as needed to ensure all deadlines and contingencies are met
        • Maintain accurate and compliant files for all transactions
        • Submit all necessary documentation to office broker for file compliance
        • Schedule and coordinate closings/signings, moving, and possession schedules
        • Follow up with clients after the sale to check-in and request a testimonial
        • Update and maintain all clients records in the company CRM or database
        • Maintain and implement drip campaigns and regular automated client communications
        • Plan and coordinate client events
        • Protect team members’ time, and support and assist the CEO and team
        • Create and implement systems and processes focusing on the creation of more efficient and inexpensive processes that provide consistency, scalability, clarity, and customer service

    Knowledge and Skills 

      • Ability to maintain confidentiality and understand the importance of discretion 
        • High level of integrity and accountability
        • Multitasking, time management, and organizational proficiency
        • Critical thinking and problem solving abilities
        • Strong written and verbal communication skills
        • Capable of working in a fast paced environment to meet deadlines and client/agent needs
        • Manage multiple projects and systematically prioritize tasks
        • High level interpersonal skills to provide top level customer service and client experience
        • Knowledge of general computer applications and programs
        • Willingness to learn and develop new systems and processes
        • Team player mentality
        • Ability to supply personal computer and smartphone to utilize required applications
        • Position requires becoming a licensed real estate assistant at company’s expense
        • Willing to learn scripts and dialogues

    Organizational Structure  

    • Reports to Director of Operations
    • Works in conjunction with Administrative Success Team and Production Team

    Requirements  

    • High School Graduate
    • Arizona Real Estate License (or commitment to obtain license within 60 days of hire date)

    Compensation 

    This is a Full-Time Salary Position

    Apply for This Position

    Please submit your resume  to:

    Dana Sanders, REALTOR and Director of Operations

    admin@openshawrealestategroup.com

    480-930-4397 ext 14


    Showing Assistant

    Who are we looking for?

    The Showing Assistant will be an individual who is highly sociable, resilient, optimistic and detailed. They are forward thinking and fast paced. They have a compelling desire to support the lead agent in achieving team success, while being committed to growing their own skills and to developing within the team.

    After the lead agent performs a needs analysis, the lead agent will pass the desired criteria and itineraries to the Showing Assistant. As clients explore homes, the Showing Assistant will work with clients to confirm or refine criteria and will show additional homes as needed. When buyer clients are ready to make an offer, the Showing Assistant will pass the baton back to the lead agent.

    The Showing Assistant will have a real estate license in order to meet MLS criteria for the duties in this role. Additionally, they may be eager to earn the right to use their license as a Lead Buyer Specialist. They are forward-looking individuals who develop and maintain positive professional relationships. They have a track record of success, and a palpable desire to succeed in this role, as well as their next.

    What will you do?

    • Assist the lead agent by showing homes to buyer clients
    • Ability to maintain confidentiality and understand the importance of discretion 

    Essential Duties and Responsibilities

    • Meeting buyer clients at homes
    • Working with buyer clients to refine their needs and wants based on homes viewings
    • Provide buyer clients access to homes under contract as needed for measuring, inspecting, etc.
    • Promptly return all buyer client telephone calls, texts and/or emails.
    • Gather and answer buyer questions about potential homes and local community information
    • Regularly assure buyer clients that lead agent is involved & informed – Promote the team concept
    • Keep lead agent informed on all client communications and developments (copied on all emails & update notes in CRM)

    Communications/Interactions

    • Lead Agent – daily
    • Buyers – daily

    Knowledge/Skills 

    • People oriented
    • Basic computer skills
    • Happy, positive
    • Ability to spend a large amount of time driving in their car
    • Ability to analyze clients’ needs and wants and match them to homes
    • Learning based
    • Ambitious with proven ability to succeed
    • High school graduate
    • Real estate license

    Apply for This Position

    Please submit your resume  to:

    Karen McMeen, REALTOR and Director of Sales

    karen@openshawrealestategroup.com

    480-930-4397


    Farm, Land & Horse Property Sales Executive

    Where you will work: Gilbert, AZ  (Remote Position Possibility)

    Who are we looking for?

    The Farm, Land & Horse Property Sales Executive is passionate about achievements and draws energy from working with people. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up.

    This individual will take ownership of leads and actively systematize the conversion process for maximum effectiveness. They record their productivity and sales metrics and track the results in regular accountability meetings. This person has the drive and tenacity to achieve or exceed productivity, appointment setting, and revenue targets while responding efficiently to customer inquiries (usually in the form of sales leads) and the subsequent documentation, assignment, and follow up of those leads.

    This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.

    The Farm, Land & Horse Property Sales Executive activities directly affect the bottom line, and as such they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team.

    What will you do?

    These are the standards a well-above-average performer will maintain or exceed:

      • Maintain rigorous prospecting for new business opportunities
      • Achieve productivity, appointment setting, and revenue targets
      • Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreements

    Essential Duties and Responsibilities 

      • Outbound cold calling to convert leads to appointments – Focusing on Farm, Land & Horse Property
      • Follow scripts to deliver the team value proposition and handle objections
      • Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents
      • Manage database of leads to ensure processes run smoothly and there is rigorous lead follow-up
      • Accurately track and report productivity and sales metrics
      • Understand and internalize evolving real estate trends in the local market
      • Understand and adhere to local, state, and federal laws regarding real estate brokerage services

    Knowledge and Skills 

      • Strong written and verbal communication skills
      • Exceptional telephone skills—ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
      • Ability to learn and internalize scripts and dialogues
      • Ambitious with proven ability to succeed
      • Learning based
      • Team player
      • High school graduate
      • Real estate license
      • Demonstrable record of sales success against quota

    Organizational Structure  

    • Reports to Director of Sales
    • Works in conjunction with Administrative Success Team, Production Team, and Leadership Team

    Compensation 

    Base Salary and Commission

    Apply for This Position

    Please submit your resume  to:

    info@openshawrealestategroup.com

    480-930-4397 (o)


    Corporate Relationship Development Manager

    Where you will work: Gilbert, AZ  (Remote Position Possibility)

    As part of the OREG leadership team, the Corporate Relationship Department Manager (CRDM) ensures that the mission of Openshaw Real Estate Group is carried forward by every agent and staff member of the Hub’s original production business. The CRDM will grow and manage the Corporate Relationship Department by building a Corporate Client Portfolio while training and leading production agents to support our client’s employees.  This is a new and upcoming sector of the OREG portfolio.  This department will need organization, planning, lead generation, marketing, and execution tasks around supporting the needs of our Corporate Clients. 

    Who are we looking for?  

    The CRDM is highly sociable, draws energy from working with people, and is optimistic and outgoing.  He/She is an excellent leader within the organization and is able to build rapport and trust quickly with all agents and staff members.  He/She unites all team members in their commitment to the team’s standards and to achieving the team’s goals. This individual has a strong sense of urgency, but not at the expense of quality.

    The CRDM leads their department in certain training and coaching, and holds accountable all agents at the Hub. Through his/her leadership, this department continually sets the example for the rest of the Expansion locations/Departments in quality service, lead generation, and commitment to the company mission.

    In addition, when in production, he/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high-achieving agent who is committed to putting clients first, to doing the right thing, and to seeking win-win agreements. The CRDM is expected to lead generate daily to potential corporate clients and will also set appointments to demonstrate our benefits package, Openshaw Home Partners (OHP), that offers assistance for their employees/members.  The CRDM will create relationships in order to gain the trust to have OREG support their entity and create the plan in order to serve the entity to the OREG standard.  He/She role models what he/she expects to see in other people.

    What will you do?

    These are the standards a well-above-average performer will maintain or exceed:

    • Lead the mission and vision of the original Hub production business
    • Oversee the Corporate Relationship Department by providing growth, accountability, support, and guidance
    • Develop goals and roadmaps to success for the Department
    • Design and execute a scalable plan to attract, gain and maintain corporate/organization clients
    • Adapt the OHP program based on lessons learned on how we can better serve our Corporate Client’s employees
    • Prospect for leads and convert leads into appointments with intent to enroll companies/organizations into OHP
    • Host luncheons onsite at our Corporate Client’s location to demonstrate OHP benefits to the organizations employees
    • Sponsor events in partnership with our Corporate Client’s as approved by the Director of Sales
    • Hire assistants to support the needs of the Corporate Relationship Department as needed and approved by the Director of Sales
    • Hire, train, coach, and hold accountable all agents within the Corporate Relationship department
    • Be an expert in all that OREG has to offer to speak confidently about all our services
    • Consult with the department’s agents to ensure fiduciary service of the real estate transaction from initial contact through contract close
    • Coordinate with the Director of Sales to ensure all businesses operate the same way
    • Develop expert knowledge regarding mortgage financing, neighborhoods, schools, and all homeownership issues, and present our value for each of them.
    • Any other duties delegated by the leadership team and owners

    Knowledge and Skills

    • Accountability-based leadership
    • Excellent at building rapport
    • People oriented
    • Strong written and verbal communication skills
    • Good organizational skills
    • Learning based
    • Able to build and lead a team
    • Willing to learn scripts and dialogues
    • High school graduate
    • Real estate license preferred or willing to obtain
    • 1–3 years of industry and sales experience preferred
    • 1–3 years of management experience preferred

    Organizational Structure  

    • Reports to Director of Sales
    • Works in conjunction with Administrative Success Team, Production Team, and Leadership Team

    Compensation 

    Base Salary and Commission

    Apply for This Position

    Please submit your resume  to:

    info@openshawrealestategroup.com

    480-930-4397 (o)